Terms of Service

Last updated: November 14, 2026

These Terms of Service (“Terms”) govern your use of picklink.shop and any purchase you make from Pickl Ink, 3042 Lake Barkley Rd, Henderson, NV 89052, US. By using the site or placing an order, you agree to these Terms and to the policies they link to. Nothing in these Terms takes away rights you have under consumer protection laws that cannot be waived. Questions go to support@picklink.shop.

1. Using the site

You may use the site to browse and buy products for yourself, your group or as gifts. You must be old enough to form a binding contract where you live, or have a parent’s or guardian’s permission. If you create an account, keep your login details private and tell us straight away if you think someone else has used it.

The homepage sign-up sheet is a planning tool. Its tally shows pieces per size and a team total at the listed price, but it is not an order and it does not reserve anything. An order exists only when each cart line has been checked out.

2. What we sell

Pickl Ink sells pickleball club apparel and courtside gifts: tees, a long sleeve tee, a tank, crewneck sweatshirts, a pullover hoodie, a quarter-zip pullover, a dad hat, a trucker hat, a cuffed beanie, a courtside towel, a tumbler, a ceramic mug and a tote bag. We do not sell paddles, balls, shoes or other playing equipment. Our apparel is club wear for open play, league night and the club social; it is not described or sold as match kit.

Pickl Ink has no affiliation with any league, club, association, tournament, rating system or venue. Words like varsity describe a lettering style only.

3. Products, photos and descriptions

We describe and picture each product as accurately as we can, including the colours and sizes on offer. Colours can look different from screen to screen, and some product images are digital previews of the design. Where a detail such as fabric or garment measurements is still being confirmed, the product page or the Size Guide says so, and you are welcome to email us before ordering.

Adult apparel comes in unisex sizes S, M, L, XL, 2XL, 3XL, 4XL and 5XL. There are no youth sizes. Hats, the beanie, the towel, the tumbler, the mug and the tote are one size.

4. Prices

Prices are shown in US dollars. Each product has one price for every size, so a 5XL and an S on the same team order cost exactly the same. Personalisation is included in the price of the five personalised items, with no add-on charge. Shipping is free, with no minimum spend.

There is no minimum order, no quote form and no group discount. A team order is simply one cart line per person at the listed price. Prices may change before you order; the price that applies to your order is the one shown at checkout when you place it.

If a product is shown at a clearly wrong price, we will contact you before making it and give you the choice to continue at the correct price or cancel with a full refund.

5. Taxes and import charges

The checkout shows the total you pay before you confirm. Orders to Canada, Australia or New Zealand may be subject to import duties or taxes set by the destination country. Whether any charge applies, and how much it is, depends on that country’s rules. If you have a question about this before ordering, email us.

6. Personalised items

6.1 What you type is what we print

For the Club Crest Tee, the Varsity Club Crewneck, the Team Tee with Back Name and Number, the Courtside Towel with Name and the Bench Tumbler with Name, you type the text and we print exactly that, in capitals. The live how-it-prints card on the product page shows your lines, and the same text is repeated in the cart, at checkout and in your order email. We do not send a proof or mockup before production. You are responsible for checking spelling, spacing and numbers before you pay.

6.2 Character limits

Each field has a fixed limit: club or team names up to 18 characters, back names up to 12, home court lines up to 22, towel and tumbler names up to 14 with a club line up to 18, numbers from 0 to 99 and est. years from 1965 to 2026. If your club’s full name is longer than 18 characters, shorten it yourself before you order. A group called the Riverbend Morning Open Play Crew, for example, might become RIVERBEND OPEN PLAY. We will not shorten or rewrite your text for you.

6.3 Optional fields

Optional fields can be left blank. If you leave the est. year empty on a Club Crest Tee, the crest is made without a year; we do not fill in a year for you. The same goes for an empty back name, number or home court line.

6.4 What you may and may not type

Type only your own club or group name, a player’s name or a nickname you have the right to use. Do not type the name or describe the logo of any league, tournament, brand, venue or rating system, and do not type anything unlawful, hateful or that infringes someone else’s rights. We may decline or cancel an order whose text breaks this rule and refund it in full. By submitting text, you confirm you have the right to use it.

7. Orders

Placing an order is an offer to buy. We accept it when we send your order confirmation email. We may decline or cancel an order if we suspect fraud, cannot deliver to the address given, or the order breaks these Terms; if we do, we refund any payment in full.

You can cancel or change an order within 24 hours of placing it, including changing personalisation text or a size. After that, it may already be in production. The steps are on the Cancel or Change an Order page.

8. Team orders placed by a captain

A captain or organiser may place every cart line for a group. When you do, you are the buyer for the whole order: you confirm each person’s size and personalisation, you receive the order emails, and you are the person we deal with for changes, returns and refunds. Any arrangement for teammates to pay you back is between you and your group.

A typical case: a captain orders the Team Tee with Back Name and Number for eight players, from one S to one 5XL. Each player is a separate cart line with their own size, back name and number, and every line is the same price. If one player later wants a different size, the captain asks within 24 hours of ordering, or uses the 60-day return window once the shirts arrive.

9. Gift orders and addresses

You may send an order to any address in the US, Canada, Australia or New Zealand, including someone else’s. Please enter the full name and address exactly as the recipient would expect. You are responsible for the address you give us; if it is incomplete or wrong, email us within 24 hours of ordering so we can correct it before the order moves on.

10. Messages in writing

Pickl Ink supports customers by email only. By ordering, you agree that we may send you order-related messages by email, and that emails between us count as written communication for these Terms. Keep your order number in the subject line so a reply can find your order quickly.

11. Payment

You agree to pay the total shown at checkout using one of the payment options shown there. The Payment Methods page explains how payment works. We do not store full card numbers.

12. Making, shipping and delivery

Making takes 1-3 business days and transit takes 7-14 business days to the US, Canada, Australia and New Zealand. Orders ship from the USA. We do not sell or ship to other countries. Shipping is free with no minimum.

All delivery times are estimates. We do not promise delivery by a particular date, such as the first league night of a season or a holiday. Adding the stated times together gives up to 17 business days from order to door; treat that as an estimate built from our stated times, not a guarantee. When a tracking link is available, we email it to you. If a parcel seems late, lost or arrives damaged, email us your order number, and a photo where it helps, and we will help. Full details are in Shipping & Delivery.

13. Returns, refunds and store credit

Every item can be returned within 60 days of delivery, and that includes personalised items. On change-of-mind returns we pay the return postage with a free return label. Refunds are sent within 7 days of receiving your return. Store credit never expires. The process is in the Returns & Exchanges Policy and the money side in the Refund Policy; both form part of these Terms.

14. Intellectual property

The site’s content, including the Pickl Ink name, our designs, the drawn sign-up sheet, the court-zone layout, product photos and text, belongs to Pickl Ink or its licensors. You may not copy, resell or reproduce it without permission. Personal text you type stays yours; you give us permission to use it to make and deliver your order. See the Intellectual Property Policy and the DMCA page for how to report a concern.

15. Reviews and content you send

If you send us a photo or comment, it must be honest and your own. Sending it to us does not give us permission to publish it.

16. Acceptable use

You must not misuse the site. That includes trying to break its security, scraping it with automated tools other than normal search engine crawling, placing fraudulent orders, interfering with other customers or using the site for anything unlawful.

17. Limitation of liability

We provide the site as it is and cannot promise it will always be available or free of errors. To the extent the law allows, Pickl Ink is not liable for indirect or consequential losses, and our total liability for any order is limited to the amount you paid for it. These limits do not apply where the law does not allow them to, such as for fraud, and they do not affect your statutory consumer rights.

Our products are clothing and gifts. Choose sizes and layers to suit your own comfort and conditions; nothing on this site is health, fitness or safety advice.

18. Governing law and disputes

These Terms are governed by the laws of the State of Nevada, United States, without limiting any mandatory consumer protection law of the country where you live. If something goes wrong, please email us first; most problems are settled quickly in writing.

19. Changes to these Terms

We may update these Terms from time to time. The version in force when you place an order applies to that order, and the Last updated date at the top shows the latest change.

20. Contact us

Questions about these Terms? Email support@picklink.shop; we reply within 24 hours on business days. You can also visit Contact Us or read our Privacy Policy.