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\nThese are the questions captains, organisers and gift buyers ask us most. Each answer uses the same numbers as our policy pages, and each one points you to the page with the full detail. If your question is not here, send it to support@picklink.shop and a person at Pickl Ink will answer it.
\nIt is the drawn clipboard at the top of the homepage, laid out like a round-robin sheet at open play. You tap a shirt (Club Crest Tee, Varsity Club Crewneck or Team Tee with Back Name), tap how many players you have (4, 6, 8 or 12), then tap a size for each player. The sheet counts pieces per size, total pieces and the team total at the listed price.
\nNo. It works with buttons only. There is no text box, so nobody has to type names or emails into it. Names and back names are typed later, on the product page, one player at a time.
\nNo. The tally is kept in your own browser only. Nothing goes to us and you do not need an account. If you clear your browser data or switch to another phone, the sheet starts fresh. Our Privacy Policy explains what we do receive once you place an order.
\nTap “Copy the sheet”. It copies the size count and the total as plain text. Paste it into the group chat so every player can check their own size before anyone buys. A captain collecting sizes for a 12-player spring league usually does this once, waits for corrections, then orders.
\nNo. The sheet is a counting tool. When you are ready, it links to the shirt with the most-picked size already chosen. From there, each player (or the captain) adds one cart line per person with that player’s own size and back name.
\nNo. You can order one tee for yourself or twelve for the whole ladder. There is no quote form and no waiting for a price. You see the price on the product page and that is the price in the cart.
\nNo. There is no group discount and no tiered pricing. Every piece is the listed price, whether you buy one or twenty. Shipping is free on every order with no minimum, which is the same for one player as for a full league.
\nAdd one cart line per person. Open the Team Tee with Back Name and Number, type the team name, the first player’s back name and number, pick that player’s size, and add it to the cart. Then change the fields for the next player and add again. Eight players means eight lines. Before you pay, read every line in the cart, because what you see there is what we print.
\nYes. A captain can place the whole order in one checkout, or each player can order their own piece. Either way, every player gets their own cart line. If players order separately, each order ships on its own.
\nNot at all. Every adult size from S to 5XL is the same price and the same design, so the smallest and the largest player on the team wear the same shirt. Just pick each size on its own cart line.
\nYes, on the Varsity Club Crewneck. Organisers pick one colour per team from Maroon, Navy, Forest, Heather Grey and Sand, and type the club name the same way on every line. With six teams and five colours, one colour gets used twice, so give that pair a different home court line. Browse the rest of the team items at The Gate: Team Orders.
\nFive: the Club Crest Tee, the Varsity Club Crewneck, the Team Tee with Back Name and Number, the Courtside Towel with Name and the Bench Tumbler with Name. Personalisation is included in the price. There is no add-on charge.
\nClub Crest Tee: club or team name up to 18 characters, an optional est. year from 1965 to 2026, and an optional back name up to 12. Varsity Club Crewneck: club name up to 18, optional est. year, optional home court line up to 22. Team Tee: team name up to 18, back name up to 12 (required), optional number from 0 to 99. Towel and tumbler: name up to 14, optional club line up to 18. Spaces count as characters.
\nShorten it to something your players already say. “Lakeside Community Paddle Club” will not fit, but “LAKESIDE PADDLE” or “LAKESIDE CLUB” will. The field stops at the limit, so try a few versions and watch the “how it prints” card on the product page until the line reads the way you want.
\nNo. We do not send a proof. The “how it prints” card on the product page shows your lines as you type, and the same text appears again in the cart, at checkout and in your order email. We print exactly what is typed, in capitals.
\nYes, if you tell us within 24 hours of ordering. Email support@picklink.shop with your order number, the line that is wrong and the correct spelling, letter by letter. After 24 hours the order may already be in production. The full rules are on Cancel or Change an Order.
\nYes. The est. year is optional on the Club Crest Tee and the Varsity Club Crewneck. If you leave it blank, that line is simply not printed. Many new groups skip it until the club has a second season behind it.
\nNo. Type only your own club or group name. Please do not type the name or logo of a league, tournament, association, rating system, brand or venue. Our Intellectual Property Policy explains why and what we do if an order includes one.
\nNo. The fields take text only. The designs on every item are our own original artwork, and your club name sits inside that design.
\nAdult unisex S, M, L, XL, 2XL, 3XL, 4XL and 5XL, all at one price. There are no youth sizes. Hats, the beanie, the towel, the tumbler, the mug and the tote are one size.
\nUnisex crewnecks tend to sit roomy. Many players take their usual size to layer over a tee on cold indoor nights, and others go one size down for a closer fit. Our Size Guide explains how to measure a shirt you already own and compare. Garment measurements are being confirmed, so if you are between sizes, email us before you order.
\nYou can return it within 60 days of delivery. For a change of mind, including the wrong size, we pay the return postage with a free return label. Then order the size you need. See Returns and Exchanges for the steps.
\nOur tees, crewnecks, hoodie and quarter-zip are club wear: for open play, league night, the club social and the drive home. We make no sport-fabric claims about them. Wear whatever you like to play in. These are the shirts that show which club you belong to.
\nNo. We do not sell paddles, balls, shoes or any playing equipment. If a paddle appears in one of our pictures, it is a plain, unbranded prop. We sell apparel, hats, a towel, a tumbler, a mug and a tote.
\nSomeone who just learned where the kitchen line is usually likes the Kitchen Line Tee or the Paddle Rack Tote. You can also browse by person on the For the new player tag, or pick for a captain, a partner or the whole club.
\nOrder two Doubles Partners Tees, each in its own size, on two cart lines. A pair ordering an M and a 2XL pays the same price for each.
\nCapacity, insulation and dishwasher or microwave details are being confirmed with our supplier, so we do not state them yet. Email us if you need them before you order.
\nTo the United States, Canada, Australia and New Zealand only. Orders ship from the USA. We do not sell or ship to other countries.
\nFree, with no minimum order and no code.
\nMaking takes 1-3 business days. Transit takes 7-14 business days. Added together, allow up to 17 business days. That is an estimate from our stated times, not a guarantee, so we do not promise delivery by a league night, a season start or a holiday. Full detail is on Shipping and Delivery.
\nPlan by your calendar, not ours. If your outdoor season starts in spring there, count back the same 17 business days from the first match night. A New Zealand club ordering hoodies for winter does the same count.
\nImport duties and taxes depend on the destination country. If you are ordering to Canada, Australia or New Zealand and want to know more before you buy, email us.
\nWhen a tracking link is available, we email it to you. You can also email us your order number and ask for the status. See Order Tracking.
\nYes. Enter the recipient’s address as the shipping address at checkout. A partner who wants the gift sent to their own place first can use their own address instead.
\n24 hours from the time you order. Email us with your order number and what you want changed: size, colour, spelling or the address.
\nYes. Personalised items can be returned within the same 60 days from delivery as everything else.
\nWe send your refund within 7 days of receiving the return. The Refund Policy explains how refunds reach your original payment method.
\nEmail support@picklink.shop with your order number and a photo, and we will help. Photos you send are deleted 30 days after delivery.
\nThe available payment options are shown at checkout. See Payment Methods for more.
\nUS dollars.
\nNo. Store credit never expires.
\nNo. Pickl Ink has no affiliation with any league, club, association, tournament, rating system or venue. We are an independent shop at 3042 Lake Barkley Rd, Henderson, NV 89052, US. Read more about us or visit the Help Center.
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